Everything people ask us, answered in one place.

It is inventory, stock control and point-of-sale software for businesses that buy and sell physical goods. It covers products, purchase orders, suppliers, stock across branches, sales, POS, returns, expenses, staff, reports and audit logs in one system, installed on your own server.

Retail shops, wholesale distributors, multi-branch operations, and any business that needs one honest stock figure across several locations. It suits businesses running anywhere from a few hundred to tens of thousands of products.

You install it. It runs on your own server, on your own domain, and your database stays with you. There is no shared cloud tenancy and no per-seat cloud fee.

The screens are available in English, Arabic and Bengali, and Arabic renders right-to-left throughout. Each user can pick their own language.

Yes. Ask us for a demo login and you get a real system with real data to click through. Nothing is hidden behind a sales call.

Most single-branch customers are live within a week. A multi-branch rollout with data migration usually takes three to four weeks. The step-by-step timeline is on the pricing page.

No. We install and configure everything, load your products and opening stock, create the user accounts and train your staff. Day to day, your team uses a browser.

It is built for desktop and laptop browsers. Phones and tablets are not supported, and we would rather tell you that now than have your counter staff struggle on a 6-inch screen.

Three things make up year one: the licence key, a one-time installation, and a maintenance and support plan. List prices are $299/year for the licence, from $200 for installation, and $149/year for maintenance — $648 in year one, renewing from $448. In Bangladesh that is ৳18,000 + from ৳6,000 + ৳9,000 — ৳33,000 in year one, renewing from ৳27,000.

No. There is one product and every feature is in it. No locked modules, no premium edition, nothing behind a paywall.

No. Add as many users, branches and products as your business needs — the price does not change.

The recurring fee keeps the licence active and pays for updates, security patches and support. It is not a rental on your data — that is yours regardless.

Maintenance can be billed monthly ($15 / ৳900). The licence itself runs in yearly terms. Paying maintenance a year upfront gets you roughly two months free.

Yes — annual maintenance paid upfront, three years prepaid, groups with five or more installations, and reference customers who will do a case study. The current figures are on the pricing page.

When the licence expires, sign-in is blocked and nobody can open the application until it is renewed. Nothing is deleted — your database sits on your own server and your IT person can still reach it and export from it directly. We never withhold, lock or hold your data.

No. Installation is one-time. Renewals are the licence plus maintenance only.

No. All figures exclude VAT, AIT, other local taxes and bank charges, which are added where they apply.

Once the licence key has been issued and installation has started, fees paid are not refundable — except where we fail to deliver and cannot put it right.

If we change our list prices we tell you at least 30 days before your renewal, and the new price applies from that renewal — never mid-term.

Yes. One licence key allows one live installation plus one test or training copy at no extra cost. The test copy must never be used for real trading.

A Linux server running PHP 8.2 or newer with MySQL. It is a Laravel 11 application, so any standard PHP host that lets you set your own configuration will run it.

Yes — PHP’s memory_limit must be at least 512M. The 128M default runs out of memory on large catalogues and imports. The application tries to raise it at startup and refuses to serve pages if the host forbids it, so you find out immediately rather than mid-import.

Yes, that is the installation fee. We install and configure the software, set up your company profile, branches, roles and user accounts, and load the data agreed in your quotation.

Yes — installation is done entirely remotely wherever you are. In Bangladesh we also offer on-site installation inside Dhaka, and outside Dhaka as a paid add-on.

The server, hosting, internet connection and devices are yours to provide, but we will help you arrange them and can advise on sizing.

You need a web address for the installation. A subdomain of a domain you already own is fine.

Technically yes for a single-branch shop, but we do not recommend it. An office PC that gets switched off, has no scheduled backup and shares a home internet line is the most common cause of avoidable data loss.

Day-to-day use needs whatever network your staff use to reach the server. The licence also checks in with our licence server from time to time — if that check cannot get through, the software keeps working normally for up to 14 days so a network problem never stops your business.

Yes. Tell us and we will help you move the installation and reactivate the licence on the new address.

You do, without qualification. You can export it at any time and you keep it when the agreement ends. We access your installation only when you ask us to, for support or repair, and only as far as that work needs.

No. The licence check sends only your licence key, an installation number and the web address of your installation. It never sends products, sales, customers or any other business data.

No, and this is the single most important thing to understand. There is a backup button a super admin can press to download a copy of the database, but a person has to press it. Nothing is scheduled and nothing runs on its own.

The database — products, stock, sales, purchases, customers and the rest. Uploaded files such as logos and product images live on your server and are not in the database backup.

Arrange a scheduled server-level backup with your IT provider, and keep copies somewhere other than the server itself. We can advise on this or set it up as a paid service. Data lost where no usable backup exists is not something we can recover.

Yes. Products, sales, purchases, customers, suppliers, expenses, stock and the reports all export to Excel, and documents print to PDF.

Every person gets their own login. What they can see and do is set by their role, down to individual actions like adjusting stock or exporting customers. Anything done with a login counts as done by that person, so shared logins are a bad idea.

Yes. Products, customers, sales, purchases, purchase orders, stock transfers, sale returns, stock adjustments and wastage all write an append-only audit record with the user, the IP address, the action and exactly what changed. Only a super admin can read the audit log.

Sales, wastage and stock adjustments go to a recycle bin first and can be restored. Permanently deleting them is a separate permission held by super admins only.

No. The system is server-rendered and there is deliberately no public API. If you need an integration, tell us and we will quote it as custom work.

FIFO, batch by batch. Every purchase creates a batch at its own cost, and stock leaving is costed against the oldest batch first. That is what makes the profit figures real rather than an average guess.

Yes. Stock is held per product per branch, so each location has its own quantity and its own batches.

Through the stock transfer workflow: create the transfer, submit it, a branch manager approves it, the goods are dispatched, and the receiving branch confirms what actually arrived. Stock leaves the source branch on dispatch and sits in transit until received, so it cannot be sold twice.

The transfer is received short and stays open until you settle the difference — either the goods came back to the source branch, or they were lost or damaged in transit and are written off. You choose, and the choice is recorded.

With a stock adjustment. It is a proper document with a reference number, a branch, a date and its own lines — add, remove or set an exact quantity per product. The value is always computed from FIFO, never typed in.

Record them as wastage, which writes the stock off and keeps the cost. You can also record any value recovered — insurance, scrap sale. Editing or deleting a wastage record reverses the stock properly rather than leaving a hole.

Yes. Serialised products carry individual serial numbers through purchase, sale, return and warranty, and a serial cannot be sold twice.

Yes, linked to the serial and the customer, so you can see what was sold, when, and what has been claimed against it.

Yes. Set a reorder point per product and low-stock and out-of-stock items surface on the dashboard and in the alerts, ready to drop straight into a purchase order.

Yes, in several label sizes, generated from the product SKU. The POS scanner reads the same code.

Yes — brands, categories, sub-categories, units of measure and variations are all part of the catalogue.

It runs live catalogues of 15,000+ products in production today. Larger catalogues are fine given the memory setting above and a sensibly sized server.

Every purchase starts as a purchase order. You build the PO with items, quantities, tax, discount and shipping, send it to the supplier, they acknowledge it, and when the goods arrive you adjust the received quantities and convert it to a purchase. Stock and batch costs update at that point.

Yes, straight from the system, with the order details laid out for them.

Receive what actually came. The purchase order stays partially received until the rest arrives or you close it.

Yes — cash, cheque and part-payments against a purchase, with the outstanding balance tracked per supplier.

Yes. Purchase returns take the stock back out and adjust the supplier balance.

Yes. Being allowed to edit a purchase order does not let someone mark it received — that is its own permission, because receiving is what moves stock.

Yes — every order, purchase, return, payment and outstanding balance for that supplier in one place.

A sale is the full invoiced document, used for planned and B2B selling with quotations behind it. POS is the counter — scan, take payment, print a receipt, next customer.

Barcode scanning, product grid by category, per-line discount and price editing where the role allows it, split payment across cash and card, automatic change calculation, serial picking for serialised products, receipt printing, and holding a sale so you can serve someone else.

A shift on the drawer. You open it with the starting float, cash in and cash out are recorded during the shift, and closing it counts the drawer against expected cash and shows the difference. That gives you an end-of-day Z-report per branch.

A branch can only have one cash session open at a time — that is the point of it. Several cashiers can be signed in and selling; the drawer is reconciled once per session.

Create a return against the original order. The refund uses the price the customer actually paid after any discount, the stock goes back in and any serials are released. Cheque refunds need a reference number.

An admin can delete one, which reverses both the refund and the stock. It is blocked if that stock has already been re-sold, rather than silently going negative.

Yes, as a PDF, and it converts to a sale when the customer agrees.

Yes, along with A4 invoices. Your refund policy prints at the bottom of every invoice and POS receipt, and you can set your own wording.

Yes. Discount limits are set per role, with an override permission for supervisors.

As many as you need, at no extra cost.

No. Every query is filtered to the user’s own branch automatically — sales, purchases, expenses, stock, adjustments and wastage. Admins and super admins see everything; nobody else does.

Super admin, admin, branch manager and sales, in that order of access. Super admin bypasses every permission check by design.

Yes. Build a role — “store keeper”, “accounts”, whatever you need — and grant it exactly the permissions it should have. Business features are gated on permissions, not on role names, so a custom role works properly everywhere.

Per action, not per module. Viewing products, creating them, editing them, deleting them, restoring them and exporting them are all separate. So are things like adjusting stock and marking a purchase order received.

Yes — exporting customers is its own permission, and it is deliberately not granted to sales staff by default.

No. Employees are HR records; a login is optional. Staff who do not use the system do not need an account.

Almost always because their employee record has no branch set. A branch manager or sales user must have an employee record with a branch, otherwise the branch filter matches nothing and they see an empty system.

Yes, and the transfer history is kept so you can see who was where and when.

Yes — the audit log, the licence page, permanent deletion, and the super admin role itself, which cannot be renamed or deactivated because doing so would lock every super admin out.

Sales, purchases, profit by product and by period, best sellers, stock valuation, expenses, branch comparisons, low stock, and yearly statistics. All of them export to Excel.

Yes — it is calculated from FIFO batch cost, not from an average or a list price, so it reflects what those specific units actually cost you.

Yes. VAT is configurable, inclusive or exclusive, and prints on invoices and POS receipts. Set it to whatever rate applies to you, or turn it off.

No. It does not produce government e-invoicing or tax filings and it is not registered with ZATCA in Saudi Arabia, the FTA in the UAE, or the NBR in Bangladesh. Check your obligations with your own tax adviser.

No. There is no general ledger, no chart of accounts and no trial balance. It is a stock and sales system that produces figures your accountant can work from — not a replacement for your accountant.

No. One installation shows one currency and does not convert between currencies.

Yes, by category and by branch, and they feed the profit figures.

Invoices and PDF documents print in English. The screens are English, Arabic and Bengali, but PDF generation cannot form Bengali conjunct letters correctly, so we do not pretend otherwise.

All version upgrades and new features, security patches, bug fixes, and help by email and WhatsApp. Standard support answers within one business day, Sunday to Thursday, 09:00–18:00.

Yes. Priority support is a paid upgrade: email, WhatsApp and phone, 09:00–21:00, a first reply within four business hours, same-day handling of a system-down problem, and a named engineer.

Entering or correcting your data, writing new reports, administering your server, network or hardware, problems caused by other software, training beyond what was agreed, and custom development — which we quote separately.

Yes, while your maintenance plan is active. Every upgrade is included; there is no charge for a new version.

Updates and support stop. The licence still has to be renewed for the software to keep opening — the two are separate.

Yes. Training is included as agreed in your quotation, and extra sessions are available per half-day for up to ten staff at a time.

Yes. There is a built-in user guide, and most screens carry a short “how this works” panel explaining that screen in plain words.

Yes. Tell us in writing, we quote a fixed price and a delivery date, and we only start when you accept. Custom work is delivered as an update to your installation and is covered by your maintenance plan from delivery.

Usually yes, as a paid service. Send us a sample export and we will tell you honestly what can be moved and what cannot.

Yes. The partner programme pays 15% in Bangladesh and 7% internationally on the first-year invoice a customer actually pays. Joining is free and there are no targets.

Real selling. You find the business, show them the system and close the deal. We back you with a demo login, technical answers, the written quotation and a joint call whenever you want one.

No. Commission is first-year only, and we say that plainly rather than bury it. Renewal income pays for the updates and support that keep the customer running.

Within 30 days of the customer’s first-year payment clearing in full, with a statement showing the invoice, the rate and the amount.

Register it with us in writing before you approach the business. We confirm it, normally the same working day, and it is yours for 90 days.

No. Once the customer has paid, we install, migrate the data, train the staff and handle support. Your work ends at the sale.

Because a deal that collapses at the demo wastes everyone’s time, and a customer who discovers a missing feature after paying is a customer we have failed. Read this list before you buy.

No. Desktop and laptop browsers only.

No. No general ledger, no chart of accounts, no trial balance.

No, and it is not registered with ZATCA, the UAE FTA or the NBR.

No. One currency per installation, with no conversion.

Not on sales. There are no customer credit accounts, no part-payment on a sale, and no aged receivables report. Supplier payments on the buying side are tracked.

No. Printed invoices and PDFs are in English. Screens are in all three languages.

No.

No. The backup is a button someone presses. Arrange a server-level scheduled backup separately.

No. Integrations are custom work.

Tell us in writing. We will either quote it as custom development or tell you plainly that we cannot do it. We would rather lose the sale than promise something the software does not do.